Who is responsible
Stanedge Fitness Ltd., 46 Abbeydale Road, Sheffield, S7 1FS, United Kingdom. For privacy matters, contact [email protected].
Legal framework
Personal data is handled under UK GDPR and the Data Protection Act 2018 and the wider rules in force in United Kingdom. Where this policy and the law diverge, the law takes precedence.
What we collect
Placing an order means sharing what delivery requires: name, address, email, phone, and the order contents. Card details are never collected or stored on this site. Browsing the site generates technical data, IP address, browser type, pages viewed, captured through the cookies described further below.
- Customer contact and shipping details (name, address, email, phone)
- Transaction and purchase history, including order contents and value
- Technical telemetry and device diagnostics (IP address, browser type, device identifiers)
- Customer support communications and correspondence relating to orders, returns or enquiries
Why we use it
- To process orders, arrange delivery, and manage any returns that follow.
- To respond to your questions and keep you informed on order status.
- To maintain site security and understand how the site gets used.
- To send offers, strictly to those who opted in, with an unsubscribe option on every message.
Who gets access to it
Couriers receive delivery details. The payment provider receives what it needs to process payment. Hosting and analytics partners process data under contract, on our behalf. Personal data is never sold.
Stanedge Fitness Ltd. does not sell personal data to any third party. As the United Kingdom is the relevant jurisdiction for this store, data handling is governed by the UK GDPR and the Data Protection Act 2018 rather than the CCPA or CPRA, which apply only within the United States and are not applicable to this store's operations.
How long it stays on file
Order data is kept for as long as accounting law demands, then removed. Account data remains until the account is closed. Analytics data is kept for 14 months.
Your rights
As a UK business, Stanedge Fitness Ltd. processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Under this law you have the right to access the personal data we hold about you, request correction of inaccurate data, request erasure, restrict or object to certain processing, and receive your data in a portable format. Requests can be made by contacting [email protected].
Security
Stanedge does not collect, store or process any bank card, payment card or other card-related data, as checkout is limited exclusively to Cash on Delivery and Direct Bank Transfer. No payment gateway integration exists on this storefront, and no cardholder data is ever transmitted to or held by Stanedge Fitness Ltd.
Questions about this policy
Reach us by email at [email protected] or by phone at +44 114 553 6987 during Mon-Fri 07:30-16:45, Sat 09:15-14:45, break 12:00-12:30. Every request gets a reply within one business day.
- Merchant
- Stanedge Fitness Ltd.
- Registered address
- 46 Abbeydale Road, Sheffield, S7 1FS, United Kingdom
- [email protected]
- Phone
- +44 114 553 6987
- Working hours
- Mon-Fri 07:30-16:45, Sat 09:15-14:45, break 12:00-12:30
- Registration
- Company No. 18798700